Welcome to the Office of Information and Instructional Technology
The Office of Information and Instructional Technology (OIIT) provides leadership to the University System of Georgia (USG) for technologies that support instruction, research, and service in higher education. OIIT delivers comprehensive, mission-critical technology resources, services, insights, and solutions to USG students, faculty, and staff; the USG Board of Regents; the University System Office; the Georgia Public Library System (GPLS); and Georgia residents.
OIIT develops, implements, and maintains technology services that accomplish the following objectives:
- improve instruction in the classroom and at a distance
- increase access to higher education
- broaden opportunities for teaching, learning, research, and service
- facilitate research, collaboration, and communication among students, faculty, administrators, and researchers
- improve business and administrative functions and services
- provide essential information for decision-making
- manage data for regulatory reporting
IIT Strategic Plan (PDF)
For information about the strategic goals and objectives for technology services that support the mission of the USG, see the IIT Strategic Plan, Learning Without Limits.
Service Level Guidelines
OIIT’s Service Level Guidelines outline shared expectations, support procedures, roles and responsibilities, and lines of communication for those who need IIT services. For more information, see the OIIT Customer Services web site.